Supporting Effective Stakeholder Engagement

ORI provides high-quality member care to an internationally known conservation organization.

ORI is a great team player as part of a sophisticated stakeholder engagement process that involves inbound telephone, mail, and online support as well as fulfillment of membership premiums, and utilizes both in-house and outsourced resources. We have developed the detailed knowledge required to handle requests with little supervision and in a manner transparent to the stakeholders. In this way, ORI has enabled the non-profit to sustain a high level of interaction with its large membership base even during peak seasonal fluctuations.