Everything Data: The Evolution of Data-Driven Decision Making
By Jay Yeo, Data Analyst, ORI Working with data is never done. Utilizing data to... Read More
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Survey Design in the Age of Technology & Text Analytics
Download ORI’s latest white paper exploring the intersection of emerging technology and proven survey design... Read More
Mining Structured & Unstructured Data to Strengthen Customer Experience
How pairing ALL data sources for text analytics can reveal WHERE to focus, WHY to... Read More
What’s Hiding in Your Unstructured Data?
Why it’s time to explore the untapped insights waiting to be discovered in your unstructured... Read More
Knowing Where You Stand: Data Benchmarking & the Importance of Understanding the Status of Your Data
By Jay Yeo, Data Analyst, ORI With growing recognition for the importance of data analytics... Read More
Managing Complex Change & the Human Element of Customer Experience
The 5 Essential Ingredients for Successful Change If the chart above looks familiar, it’s probably... Read More
Beach Insights: Riding the Wave of Customer Experience
What Does Surfing Have to Do with Strengthening Client Relationships? By Lesley Boucher, Vice President... Read More
Is Your Data Unstructured, Disorganized, or Just Plain Challenging?
Associations Amass Vast Quantities of Data—But Is It All Usable? By Barbara J. Armentrout, CAE,... Read More
ORI’s CEO Kathy Benson Named Co-Winner of 2018 WPEO-DC President’s Award
Benson shares prestigious honor with Carol Muszynski, President of Eighth Day Design, for mentoring women... Read More