How to Retain, Grow & Engage Your Customer Base You want to grow membership and engagement—but how well do you understand your customers? A... Read More
ORI Wins a Spot on WPO’s Annual List of 50 Fastest-Growing Women-Owned/Led Companies ORI’s co-founders, Kathy Benson (CEO) and Sue Lynd (President), were recently honored by the Women... Read More
Using Mobile & SMS to Meet Our Clients Where They Are We recently wrote about the shifting dynamic of customer interactions—specifically, listening for customer feedback where... Read More
Lessons on How to Build—Not Badger—Your Customer Base By Lesley Boucher, Vice President of Customer Experience, ORI For many of us with a... Read More
Leading With Value for Project Managers: Strengthening Customer Relationships An IT services government contractor wanted to improve the client relationship and business development (BD)... Read More
Member Insights Through Data Transformation Innovative Analysis of Association Data Yields Rich New Member Insights The following case study synopsis... Read More
Building Stronger Relationships Builds Sales A global insurance carrier sought to persuasively deliver a differentiated value message to the people... Read More
Audience Insights Delivers Multi-Mode Conference Evaluation ORI’s Audience Insights solution enabled a nationally recognized industry conference to revamp its attendee evaluation... Read More
Creating Data Management Efficiencies for Clients ORI streamlines reporting with strategic application of technology to create a win-win for national government... Read More